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• Access and print information on all eligible accounts including loans.
• Review and print transactions and statements.
• Confirm deposits, withdrawals and checks cleared.
• Transfer funds between accounts and make loan payments.
• Download transactions to many financial management programs.
• In general, Online Banking is available 24 hours a day, 365 days a year. However, the system may be down periodically for maintenance or for other reasons outside our control.

• A personal computer.
• Internet access from an Internet Service Provide (ISP).
• Internet Browser software such as Microsoft Internet Explorer (5.0 or higher) or Netscape Navigator (4.7x or higher).
• America Online (AOL) users please use AOL version 5.0 or higher.
• Browser must be capable of 128 bit encryption and must have cookies enabled.

For more information on your favorite browser's encryption features and how to download updated versions of your browser, click on one of the following browser logos:

• On the Tools menu in Internet Explorer, click Internet Options.
• Click the Security tab.
• Click the Customize Level button. Scroll down until you find the section for cookies. Select enable for both options.
• Click “Yes” if Internet Explorer prompts you to save settings.

• At the bottom right hand corner of your screen there should be a little red circle with a minus sign inside. Double click on this icon and a "Privacy Report" window should appear. On the Privacy Report, highlight the site address in the text area by clicking once on it, then click "Summary." When the Privacy Policy window pops up, check the box at the bottom that states "Always allow this site to use cookies." Click OK and close out of the privacy report.
• If the first workaround does not clear up the problem, you may want to try this solution. On the top Internet Explorer tool bar, choose "Tools," then "Internet Options." On the Internet Options window, click on the tab labeled "Privacy." On the Privacy window, there will be a section titled Settings, and there will be a slider on the left hand side. Move the slider all the way down, until it says "Accept All Cookies." Click OK and close out.

• Select Tools from the main menu bar.
• Select Internet Options from the Tools menu.
• Go to the Security tab and click on "Trusted Sites."
• Press the "Sites..." button.
• Add https://www.netteller.com/yourbank/ to the Trusted sites list.
• Click Add.
• Click OK until you are back to your main browser window.
• Try logging in again from Pendleton Community Bank’s main website.

• Select Print from the File drop down menu of your browser.
• Click on the Properties button.
• Select Landscape in the Orientation section.
• Click OK.
• Click OK.

• Do not use an obvious number or other accessible information for your Online Banking ID or PIN.
• Ensure no one is watching when you enter your Online Banking ID and PIN.
• Try to memorize your Online Banking ID and PIN rather than writing them down.
• If you record your Online Banking ID and PIN, store the document in a secure place.
• Do not share your Online Banking ID and PIN with others.
• Report any unusual account activity immediately.
• Do not give your information to anyone requesting it over the phone unless you have initiated the call.
• Always log out of the system.

• Be aware of spoofing and phishing attacks through email.
• Make sure your computers are fully patched. It's highly recommended you use Windows XP and turn on the automatic installation of patches feature.
• Use a firewall. Windows XP has a built-in firewall or use any of the top-name Internet Security vendors products.
• At home, keep your personal information in a safe place. Don’t keep Personal Identification Numbers (PINs) near your checkbook, ATM card, or debit card.
• Create emergency phone lists with names, account numbers, phone numbers to contact should your credit/debit cards or information be stolen or compromised. There are credit card protection companies that offer this service to you. Photocopy the contents of your wallet making sure that you copy both sides. Keep the copies in a secure location.
• Do not give out information such as a checking account number, credit card numbers, your date of birth, PIN, mother’s maiden name, and especially your social security number over the phone, unless to a secure source and you initiated the call.
• When choosing a PIN or password, select one that is hard to guess. Avoid the last 4 digits of your social security number, your mother’s maiden name, birth dates, names of pets, or even the name of your hometown baseball team. Use improved passwords with mixed numbers and upper and lower case letters. Include special characters (like $ and @) from above the number keys in the password. Example: Mary$Lamb5.
• Avoid using your social security number as your driver’s license number or as your employer’s identification number. Do not have it printed on your checks.
• Report lost and stolen checks and credit cards immediately.
• Always balance your checking and credit card statements each month. Report unauthorized transactions immediately.
• Guard your ATM receipts and your ATM Personal Identification Number (PIN) so it cannot be used to access your accounts. Don’t write your PIN on your ATM/Debit card.
• Avoid using your mailbox to send outgoing mail. This guards against someone stealing your identity. Use a Post Office collection box or go directly to the Post Office to send mail.
• Shred financial solicitations, financial documents, as well as, medical and insurance statements as the information on them can be used to steal your identity. Shredding receipts and other sensitive information can avoid identify theft by “dumpster divers”.
• If regular bills fail to reach you, call the company to find out why. Often identity thieves will change the address of a bill so that it will take you longer to figure out the scam.
• Find ways to “opt out” of mailing lists to reduce junk mail.
• Finds ways to “opt out” of telephone solicitations.
• Have your name taken off mailing lists for pre-approved offers of credit. To do this notify the credit bureaus at 888-5OPTOUT or (888) 567-8688. Your one call is shared by all three credit bureaus.
• On the Internet, avoid sending personal information like your social security number, credit card numbers, address, passwords, etc. unless you are sure it is a reliable recipient and that the communication line is encrypted.